Published 03.08.2026 11:00 in New features
We have expanded the phone corrector: it now has rules for 234 countries and territories, up from 88. The customer enters the number the way it is written at home, and the operator and the delivery service get it in the international format.
Read the whole postPublished 04.06.2026 12:01 in New features
The phone button on the order page now calls the customer straight from the browser: click it and the system dials, click it again and the call ends. No third-party programs. And if you wish, you can hide the number, so the operator will not see it in the interface. The dialer is part of the free AlterCPA Moe.
Read the whole postPublished 27.05.2026 12:00 in New features
We have refreshed the look of AlterCPA Moe and put the Excel report export in order. The new Modern theme looks more up to date but is just as compact, and the files now open where they used to give people trouble.
Read the whole postPublished 29.04.2026 13:35 in Cases
We are asked from time to time: “Does the CRM have a payment gateway?” There is no built-in one, and that is by design: orders, statuses and approvals live in AlterCPA Moe, while taking the money stays on your side. Connecting the two is not hard: the payment form itself asks the CRM for the order data and itself confirms the order after payment.
Read the whole postPublished 30.09.2025 13:21 in Cases
Your CRM is the free AlterCPA Moe, and the traffic is sent to you by an agency on AlterCPA Pro or AlterCPA Cloud? Making them friends is easy: you create a traffic source and give the agency the integration data and the offer ID, and the agency sets up the link using a single template.
Read the whole postPublished 21.01.2025 16:30 in Cases
Is your delivery service not on the AlterCPA Moe list? Connect it yourself: the built-in service can send orders, track parcels and print documents through three links to your own handler. There is no need to touch the code of the CRM itself.
Read the whole postPublished 19.01.2025 11:58 in New features
We have reworked the built-in call center of AlterCPA Moe on the inside, while on the outside it remains the same. It was all done specifically for our free CRM, so that it can work comfortably with thousands of leads.
Read the whole postPublished 05.05.2024 08:46 in New features
We have rewritten the “Order analytics” and “Delivery analytics” reports from scratch. There are more filters, groups and columns can be set up your way, and you can now choose the date the report is built by.
Read the whole postPublished 20.11.2023 18:16 in New features
A chart has appeared on the main page for the company administrator: incoming leads and calls by day, by default for the last 10 days. You can now see the call center's workload from the first screen, without opening any reports.
Read the whole postPublished 04.06.2023 12:01 in New features
We have added two small settings for the call center. The first will not let an order be confirmed until the required fields are filled in, and the second will hide the quick order export button for a team.
Read the whole postPublished 04.03.2023 12:11 in New features
We have taught the reports to look deeper. Call analytics now shows data broken down by the operators who made the calls, and delivery analytics shows it by delivery service tariffs and by couriers. This way you can see how each operator works and where the buyout drops.
Read the whole postPublished 04.09.2022 15:14 in New features
We have prepared three small improvements for the call center and logistics. The CRM plans calls by itself for parcels that got stuck on the way or have not been updated for a while, operators now have their own statistics, and teams can be given access to the warehouse and analytics without making employees administrators.
Read the whole postPublished 08.05.2022 09:40 in Cases
All AlterCPA Moe delivery services have the ability to work with prepayment. In this case, the amount of the order in the reports remains the same, the declared value does not disappear anywhere, but the cash on delivery payment for delivery is zero.
Read the whole postPublished 27.01.2022 10:00 in New features
Today we will please you with tasty little things for the built-in CRM. You’ll find them both in professional versions and in the free AlterCPA Moe.
Read the whole postPublished 22.10.2021 13:30 in Cases
You can connect Tilda sites to AlterCPA Moe and use them to work with your traffic sources. Websites on Tilda support sending an order form with a shopping cart and analyzing traffic by source.
Read the whole postPublished 04.09.2021 17:00 in Cases
In the free AlterCPA Moe, the work with commissions was impudently cut out. But with the help of this trick, it can be returned to almost its original form. You just need to sacrifice the net profit statistics.
Read the whole postPublished 04.09.2021 10:00 in New features
Logisticians no longer have to click the same thing for every order: parcels can go to the delivery service automatically or in bulk, by checkboxes, and documents and labels are printed in one go.
Read the whole postPublished 01.08.2021 22:30 in New features
With sets of goods, you can simplify the work of your operators by preparing ready-made "shopping carts" for them. This is useful if you provide discounts on goods based on their quantity. For example, you sell a course of three cans for the price of two, you make an even greater discount for four cans, and you give an eighth as a gift on the fifth can.
Read the whole postPublished 21.07.2021 15:30 in New features
The available fields are not always sufficient for working with leads: name, phone, mail, address and comment. You can add any number of custom fields to the offer. These fields are located in the form under the comment. Previously, these fields were only text fields, but ... It is inconvenient to use simple text fields. Therefore, you can customize the specific type of field using special parameters.
Read the whole postPublished 18.07.2021 11:11 in New features
A new report has appeared in the analytics section - delivery statistics. It allows you to assess the buy-out and traffic quality in the context of operators who confirmed the order. By its composition, the report is fully consistent with “Delivery Analytics”. In addition, we have added column sorting to all analytics reports for your convenience.
Read the whole postPublished 02.07.2021 14:00 in New features
Added two new delivery services:
Want to add your courier service to our CRM? Contact us!
Read the whole postPublished 11.06.2021 17:00 in New features
We have added full time zone support to all sections of the system:
All users, both your employees and webmasters, can choose a convenient time zone for working with the CRM, viewing statistics and analytics. No more binding to Moscow time!
Read the whole postPublished 04.04.2021 09:40 in New features
AutoCall — automatic dialing of the customer’s number and distribution of calls between operators — is now built into AlterCPA Moe. Like logistics, warehouse accounting, deep expense and profit analytics and all the other tools, it is free and unlimited. Because we can.
Read the whole postPublished 01.03.2021 18:00 in Our news
We have prepared for you detailed documentation on working with our CRM. It significantly expands the built-in documentation of AlterCPA Pro and covers all the subtleties of working as a merchant. Links to documentation are located on the main page of your personal account. The documentation itself is located on the main site. There you can leave your comments and discuss issues with other CRM users.
Read the whole postPublished 20.12.2020 17:34 in Our news
AlterCPA Moe is a free, but very good CRM system designed to work in the CPA industry. Suitable for processing leads by a call center, helping with the automation of logistics and warehouse accounting. Optimal for product traffic and work with info-products. No limit on the number of leads or users. Miracle, isn't it?
You can read the overview:
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