Leads and calls chart on the dashboard

Published 20.11.2023 18:16 in New features

A chart has appeared on the main page for the company administrator: incoming leads and calls by day, by default for the last 10 days. You can now see the call center's workload from the first screen, without opening any reports.

There is nothing to switch on: the chart appears on the main page by itself, in the “Summary statistics” block. It is an ordinary line chart by day: it shows the leads that have come into your company, and the calls. That makes it easier to notice when leads have grown but calls have not. Operators do not see the chart: it is meant for those who look at the company as a whole.

The detailed numbers still live in statistics and analytics, and the chart only hints where to look in them. It was requested long and persistently, so consider that we have listened to you.