A call center that doesn't slow down: high-load mode

Published 19.01.2025 11:58 in New features

We have reworked the built-in call center of AlterCPA Moe on the inside, while on the outside it remains the same. It was all done specifically for our free CRM, so that it can work comfortably with thousands of leads.

What has changed

The call center now has a special high-load mode. In it, the call center orders are served by a separate fast table, so orders are processed faster. The mode is useful for call centers with more than a hundred operators online. We pay for the speed with disk space, but that is our concern, not yours.

What this means for you